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The latest reports from users having issues in Syracuse come from postal codes 13261, 13208, 13219, 13224, 13207, 13204, 13203 and 13212.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 273,136 ratings
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Problems in the last 24 hours in Syracuse, New York
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Syracuse and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Spectrum. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
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Wi-fi (13%)
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TV (9%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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Live Outage Map Near Syracuse, Onondaga County, New York
The most recent Spectrum outage reports came from the following cities:Liverpool, Syracuse, Baldwinsville, East Syracuse, Manlius, Camillus, Clay, Cicero, Marcellus, Fayetteville and Minoa.
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| City | Problem Type | Report Time |
|---|---|---|
 Liverpool | Internet | |
| Syracuse | Internet | |
| Syracuse | Internet | |
| Syracuse | Internet | |
| Syracuse | Internet | |
| Baldwinsville | Wi-fi |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Syracuse, New York
Latest outage, problems and issue reports in Syracuse and nearby locations:
- Alfred Morgan (@amorganskate) reported fromSyracuse, New York
@Ask_Spectrum Big issue is price for me for what my download speed is. Compared to Verizon FiOS I can get a gig up and down for pretty close to what I'm paying now. You don't provide that service.
- Christina Luce (@ChristinaMLuce) reported fromCicero, New York
Hey, @Ask_Spectrum it’s been a little over 12 hours. I’m still not seeing Episode 4 for @GreysABC or @AMillionABC on my On Demand. This was an issue last week too.
- Sandy Callahan (@Sandyspo) reported fromLiverpool, New York
@Ask_Spectrum Any update on when service will be restored in 13088
- Ruthnie Angrand (@ruthnieangrand) reported fromSyracuse, New York
@Ask_Spectrum You keep interrupting the program with either commercials or dead air 😡😡😡😡 before the commervial mark. I am missing moments of my favorite shows! This is a network issue.
- NATURAL IMMUNITY (@forcedanarchy) reported fromSyracuse, New York
@Ask_Spectrum over 40 minute hold times, off shore customer service that is poorly trained, prices that are outrageously high due to no competition in most communities. Unacceptable
- Melinda Reiner (@MelCuse19) reported fromDe Witt, New York
Hey @Ask_Spectrum the latest service issue in the Syracuse area is ESPN2 is down. 13214 and, not just at my address.
- Jordan McNamara (@McNamaraDynasty) reported fromSyracuse, New York
Monopolies are the only thing that can explain how anyone subscribes to @Ask_Spectrum. Unusable and horrible service
- chris carlson (@ccarlsononSU) reported fromSyracuse, New York
Wildhack says ACC Network and Spectrum still in negotiations on ACC Network carriage. Said they are where he would expect at this point.
- Christina Luce (@ChristinaMLuce) reported fromCicero, New York
@Ask_Spectrum But that’s the problem...it’s not. At least not on my receiver and I did reboot earlier today as I said in my first message. Trying again.
- ..... (@edwardo315) reported fromSyracuse, New York
@MasterNuge73 @GetSpectrum Worst ever. Bastards haha
- Moxx 🖖🏽 (@Evan8Moxley) reported fromClay, New York
They literally just turned off the @UNC_Basketball in OT to go to pregame of the cuse game what ******** @GetSpectrum
- Jason Loetterle (@JasonLoetterle) reported fromBaldwinsville, New York
@Ask_Spectrum there appears to be an outage in Baldwinsville NY 13027. Please confirm and provide an ETA
- Christina Luce (@ChristinaMLuce) reported fromCicero, New York
Goodness, @Ask_Spectrum. Same issue as last weekend. The most recent episodes of @GreysABC and @AMillionABC are not showing up in my On Demand. I’m trying to catch up on my shows. Help a sister out!
- Lisa Maresca (@Lisiebird) reported fromLysander New Community, New York
Another cable and internet outage at @GetSpectrum makes me even more angry at @verizonfios for not expanding to my area, despite being available 3 miles down the road.
- Klondike (@sh*ttyLuigi) reported fromClay, New York
@Ask_Spectrum hey your guy just left my place and this sh*t still not working
- Anna Army (@AnnaArmy_SYR) reported fromSyracuse, New York
Regret my decision in choosing @verizonfios. Customer service has been very helpful but this entire process is inconvenient. Should have gone with @GetSpectrum but we are in too deep to switch.
- Brian R. Donner (@bdonner07) reported fromOnondaga Hill, New York
Gotta give a shout out to the @GetSpectrum tech who came to our house today for a service call. One of the best tech's we've had. And we've had a lot. He even had to battle some nasty yellowjackets at the pole. #handleitlikeapro
- Teri Weaver (@TeriKWeaver) reported fromSyracuse, New York
@AndrewDonovan @BuffaloBills @Ask_Spectrum Time Warner Cable customer service would never have let that tweet just hang there this long.
- Orange Patriot (@IBleedOrange1) reported fromWestvale, New York
@CUSEblonde24 @Ask_Spectrum Spectrum is the WORST . I got rid of them a few years ago
- Ruthnie Angrand (@ruthnieangrand) reported fromSyracuse, New York
Dear @Ask_Spectrum, I really can't enjoy my @CW_TheFlash and @CW_Arrow with this awkward dead air and commercials unterruoting the program. Yay first bulk accounts I can't quitdue to poor service...
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- Brian Musick (@BrianMusick) reported
@Ask_Spectrum Done. FYI - Every other channel works except @BallySportsCLE. Pretty sure the whole city is experiencing the same problem.
- TIM SUPECK (@TSOUPS) reported
@BallySportsCLE your feed through @Ask_Spectrum is ABSOLUTE GARBAGE! Screen keeps freezing up and scrambling. Can't even watch the Guardians. You both need to get your **** together!
- Bally Sports Help (@ballysportshelp) reported
@ThatTommyGuy @Ask_Spectrum @BallySportsMW We apologize for the inconvenience this may have caused. We are aware of the issue, rest assured that we are actively working towards a fix to create the best possible experience for you. We appreciate your patience.
- Maize Wrangler (@MConcitor) reported
@JBGirl2008 @GetSpectrum @Cardinals Local blackout.
- Ron Glazer ✌️ (@g1Rag2) reported
@Ask_Spectrum @utbullmoose How about everyone in St Louis? @BallySportsMW says we have to stream it, wtf??
- Eddy Roberts (@utbullmoose) reported
@Ask_Spectrum It’s the entire St Louis Metro area, surely you don’t need all of our acct numbers to deal with a network broadcast issue. Do better.
- Matt Grawitch (@DocGrawitch) reported
Hey, fix the feed from the @Cardinals @GetSpectrum @BallySportsMW
- Tim (@tscalls) reported
@Ask_Spectrum your expensive service is terrible again. Please advise as to how much you will reduce my exorbitant monthly bill for your garbage product.
- Erin! (@Heyoefrain) reported
Hey @Ask_Spectrum, I work from home and every day for the past month, from 3-8, my internet shuts off like clockwork. $80 for an awful service?! Can I get my monthly payment lowered at least?? HELP
- Catherine Allen (@cathopdx) reported
@GetSpectrum , please fix your Bally Midwest feed. We can’t see the Cards game and we’re sorta freaking out.
